In addition to our expertise in manufacturing and integrating industrial automation solutions, NūMove offers a full suite of value-added support services. Whether you’re a long-time partner or just getting started with us, our customer support dedicated team is here to help keep your operations running at peak performance. From 24/7 remote support, on site support and troubleshooting preventive robot maintenance to equipment consulting, optimization, and integration—we’re with you every step of the way to ensure long-term success.
Contact our Customer Support team!
24/7 Technical Hotline
Our remote technical support is tailored to meet the demands of your production environment. We provide you with a dedicated telephone number to access a call center that will direct you to our specialists at any time. All of our systems are equipped with surveillance cameras to enhance remote troubleshooting and ensure fast, effective support.
- Personalized 24/7 remote assistance
- Integrated surveillance cameras
- Direct phone access to our experts
- Secure VPN remote connection
- On-site support and troubleshooting
Preventive Robot Maintenance
Whether your automated system was designed by NūMove or another provider, we offer industrial robot preventive maintenance services.
- Multi-Brand Robot Calibration (ABB, Kuka, Fanuc, Yaskawa Motoman, etc.)
- End-of-arm robot tool mechanical adjustments (cylinder speed, transmission belt tension, robot tool tilt, etc.)
- Industrial robot tool replacement
Equipment’s Optimization, Modification & Integration
Our integration team and equipment design specialists are available to help upgrade and fine-tune your existing systems, regardless of the manufacturer. We also offer full equipment integration services for your production lines or commissioning processes, ensuring smooth, efficient operations from day one.
- On-site operational assessments
- Trajectory, speed, and PLC sequence adjustments
- Tool redesign to handle more product types
- Robotic cell & automation system safety analysis
- Installation safety reviews
- Industrial equipment replacement
- Redesign or replacement of pick & drop zones
Consultation & Subcontracting
Need help with a specific challenge or project phase? From early-stage feasibility studies to on-site implementation, NūMove offers consulting services tailored to your needs. We provide project management, automation expertise, and commissioning support, while also coordinating with your subcontractors and contractors to ensure seamless execution.